Legal Stuff

BizSteps LLC - PRIVACY POLICY

Last update: 1/4/2019

Our BizSteps staff and guides are committed to protecting your privacy. This Privacy Policy applies to all data collected on BizSteps.com and by our live BizStep Guides. It governs how we collect, process, and use your information. It explains your options regarding use, access, and correction of your personal data.

By accepting the Privacy Policy in registration or by visiting and using BizSteps.com or talking to a BizStep Guide, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

If you do not agree with the data practices described in this Privacy Policy, you should not use the BizSteps.com website, our BizSteps, or the services of our live BizStep Guides.

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

When you use BizSteps.com or any of our services in any way, you become our "Client" for the purposes of this Privacy Policy. In these Terms, users of BizSteps.com and our services, whether they are subscribers, customers, members of any forum, people who post comments on our blog, or casual browsers of BizSteps.com, are called "Clients". To become a registered user, we require you to provide various contact and identity information, billing information, and other personal information as indicated on the relevant forms on BizSteps.com. We indicate which fields are required and which fields are optional on these forms where possible.

We periodically update this Privacy Policy. When we make Privacy Policy changes, we post all changes on this webpage. We also notify you by email if the change is significant.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at support@bizsteps.com or by mail to BizSteps LLC, 6203 San Ignacio Ave. Ste 110, San Jose CA 95119-1358  USA, Attn: Privacy.

1. Use of our automated BizSteps and live BizStep Guide services

Our BizSteps.com website provides conceptual training and how-to guidance as an educational service to help Clients make and document their business startup decisions and plans through interactive modules called "BizStepsTM" in the BizSteps Guidance SystemTM. Further educational how-to guidance and training on BizSteps are provided by live BizStep Guides. Clients may also create tasks using our task form to plan and manage their startup activities.

Access to the BizSteps Guidance System, tasks, and to the schedule of the Client's BizStep Guide requires a Client to register with the site and to provide basic contact and profile information. More advanced BizSteps require a Client to purchase a subscription. This information is used to interact with Clients as part of our guidance services.

Visitors may supply an email address to receive email notifications of new blog article posts. This information is used to contact visitors for such notifications and to interact regarding our services.

Visitor contact information, Client registration data, Client subscription data, Client personal BizStep Guide data, and Client personal business startup data are stored and managed on the servers of our service provider. Some Client information is occasionally aggregated and downloaded without Client identification to BizStep LLC staff computers for marketing analysis, statistical analysis and reporting, and quality assurance reviews.

Use of our services

Our Clients use our services to make personal business startup decisions and plans. Their decisions, plans, and the associated information are entered into forms and tools on our website. BizSteps LLC does not control the content of the Client's decisions, plans, or of any content that the Client enters. BizSteps LLC requires the Client to maintain his or her true first and last name, valid email address, and cell phone number to use our services. All of this Client-entered information belongs to the Client and is used, disclosed, and protected by them according to their own privacy policy. It is not subject to this Privacy Policy.

BizSteps LLC stores our Clients' information on our service providers' servers, but we have no control over its collection, entry, or management. Our agreements with our Clients prohibit us from using their information, except as necessary to provide and improve our services, as permitted by this Privacy Policy, and as required by law.

BizSteps LLC acknowledges that Clients have the right to access their personal information while they maintain an active registration and/or subscription. Our Clients are responsible for controlling, correcting, deleting, or updating information that they have entered using our services. If a Client requests that their data be removed, we will respond within a reasonable timeframe. We are not responsible for our Clients' use of information that they enter using any of our services.

2. What information is collected

Anyone is free to explore the public areas of our website without providing any personal information whatsoever. This includes the home page, the pricing page, general business questions and answers, and our blog.

We request personal information including sensitive information and we collect navigational information from any Clients who use our services. When any Client signs up for our services or subscriptions, we ask the Client to provide certain information such as the Client's name, email address, billing address, and company name or affiliation. We also request and retain personal information from those who register for our events, webinars or contests.

By choosing to provide any information to us, a Client is giving BizSteps LLC permission to use and store such information consistent with this Privacy Policy.

Personal information

"Personal information" refers to any information that a Client voluntarily submits to us and that identifies the Client personally. Such personal information includes contact information, such as the Client's name, email address, company name, address, phone number, gender, and date of birth and other information about the Client, the Client's business decisions, the Client's business plans, and previous Client businesses. Personal information can also include information about any transactions, both free and paid, entered into on BizSteps.com. Publicly available information on the internet or publicly available information acquired from service providers such as from Facebook, LinkedIn, Twitter, and Google are included in personal information.

Sensitive information

"Sensitive information" refers to personal financial account information, credit or debit card numbers, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

We do not collect sensitive information from Clients except for the following. We collect payment information such as the information required to process a subscription to our services or scheduling a meeting with a BizStep Guide, including credit cards numbers and billing information. We do not store any credit card numbers or billing information on our servers or computers. All payments are handled by third-party PCI-compliant service providers, who store a Client's billing information for automatic subscription renewal purposes.

In some BizSteps in the BizSteps Guidance System, we ask financial, goals and objectives, and demographic questions that may include racial or ethnic origin, physical or mental health condition or information, employment, education, health information and similar sensitive information. Most BizSteps include self-assessment information. Helping Clients collect and analyze information and make business-related decisions is the purpose of BizSteps. The information requested in BizSteps is under the control of the Client. It is used to understand the needs of the Client to provide personally applicable guidance regarding the risks and considerations of starting a business. It may also be used by BizSteps LLC to determine if a scholarship or a subscription discount is appropriate on a person-by-person basis.

Navigational information

Personal information also includes any navigational information where such information can directly or indirectly identify an individual. Navigational information refers to information about a person's computer such as an IP address, geographical location, browser type and information about visits to BizSteps.com such as a referral source, the length of the visit, and the pages viewed.

BizSteps LLC may use services that collect data remotely by using "pixel tags," "web beacons," "clear GIFs," or similar technologies. Such technologies can recognize certain types of information on your web browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed them and the IP address of the computer from which you viewed them.

Log files

We record when a Client starts and finishes a BizStep. This information is used by the Client's personal BizStep Guide to monitor the Client's progress. We also log some communications between our servers and your browser to help us to discover and resolve "software bugs" or issues with our website and data.

We reserve the right in the future to automatically collect information about your computer hardware and software when you view content provided by us. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information would only be used by BizSteps LLC internally for the operation of our services, to maintain quality of our services, and to provide general statistics regarding use of BizSteps.com. For such purposes, we could link this automatically-collected data to personal information such as name, email address, address, and phone number.

Information collected from third parties

Periodically we may receive personal information about you from third-party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

Information about children

BizSteps LLC services are not intended for children under the age of 16. We do not knowingly or intentionally collect information about children under the age of 16. If you believe that we have collected information about a child under the age of 16, please contact us at support@bizsteps.com so that we may delete the information.

3. How we use the information that we collect

We use the information we collect only in compliance with this Privacy Policy. Clients who use or subscribe to our services are obligated through our agreements with them to comply with this Privacy Policy.

We never sell personal information

We will never sell your personal information to any third party.

Use of personal information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal information to:

  • continuously enhance your Client experience by personalizing BizSteps.com and our services
  • send information or content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business
  • promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences
  • send information to you regarding changes to our Terms of Use, Privacy Policy (including the Cookie Policy), or other legal agreements
  • meet legal requirements
  • contact you on behalf of external business partners about a particular offering that may be of interest to you; we do not transfer your personal information to the third party in such instances

Legal basis for processing personal information (EEA visitors only)

BizSteps.com and our guidance services are not designed to provide services to EEA visitors.

Use of navigational information

We use navigational information to operate and improve BizSteps.com and our services. We may also use navigational information alone or in combination with personal information to provide a Client with personalized information about BizSteps.com.

Client surveys, testimonials, and comments

We post testimonials and comments on BizSteps.com, which may contain personal information. Prior to posting any testimonial containing a Client's name, image, or geographic location, we will obtain the Client's written consent by email.

Use of credit card information

Credit card information is used solely to process a transaction. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information provided by Clients except for the sole purpose of credit card processing on our behalf.

Security of your personal information

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. All personal information is protected using appropriate physical, technical, and organizational measures. Any payment transactions will be encrypted using SSL technology.

Your BizSteps.com account may be secured by a Client-created password. You are responsible for keeping your password confidential. We ask you not to share your password with anyone.

Despite these efforts, please note that we cannot ensure or guarantee the security of your information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of your information at any time. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Social media features

BizSteps.com includes social media features, such as the Facebook Like button. It also includes interactive widgets or mini-programs such as a Share button or links to Amazon.com. These features may collect a Client's IP address, which page they are visiting on our sites, and may set a cookie to enable the feature to function properly. These features are hosted by a third party or hosted directly on our BizSteps.com. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them, not by this Privacy Policy.

External websites

BizSteps.com provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public forums and blog comments

We offer publicly accessible blogs and community forums. If you post on our blog or on one of our forums, your first name and last initial or your last name (according to your settings in your profile) and other information you include in your post or comments is displayed and is available to the public. Please keep in mind that if you directly disclose any information through our blog comments or forums that this information may be collected and used by others.

We will correct or delete any information you have posted on BizSteps.com if you so request, as described in "7. How you can access and control your personal data" below.

Retention of personal information

How long we keep information that we collect about Clients depends on the type of information as described in further detail below. We retain personal information that Clients provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact them about our services or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements). When we have no ongoing legitimate business need to process a Client's personal information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store their personal information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in "To Unsubscribe from Our Communications" below.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you close your account.

If Clients have elected to receive marketing communications from us, we retain information about their marketing preferences for a reasonable period of time from the date they last expressed interest in our content, products, or services, such as when they last opened an email from us or ceased using their BizSteps.com account. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.

4. What we do not do with your personal information

We do not and will never share, disclose, sell, rent, or otherwise provide personal information on Clients to other companies for the marketing of their own products or services. We will never use your personal business information to start a competing business with you. We treat your information as Client confidential information. If we know of a partner relationship that may benefit you such as a venture capitalist or other potential funder that may be interested in your business, we will ask you for your written permission by email before disclosing any of your personal information.

5. How we share the information that we collect

Service providers

We employ staff including BizStep Guides and sometimes Service Providers to provide our services. We may need to share your information with them to provide information, products, or services to you. Examples may include providing guidance including monitoring your progress and results, removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Trusted partners

In addition, we may share data with trusted partners to contact you based on your request to receive such communications, to help us perform statistical analysis, or to provide customer support. Such third parties are prohibited from using your personal information except for these purposes and they are required to maintain the confidentiality of your information.

We partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you with whom we are sharing data and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies.

Non-personal information and aggregate data

BizSteps LLC may share Clients' personal information and related aggregated data with third parties. For example, we may share IP addresses of our visitors to provide anonymous aggregated data to business partners about the volume of use on BizSteps.com and the specific services in which visitors are most interested. Because this form of data does not identify particular visitors, these third parties will not be able to contact visitors based solely on this data.

Change in company control

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by BizSteps LLC regarding BizSteps.com and our services. In this event, Clients will be notified via email and/or a prominent notice on our website of any change in ownership, uses of their personal information, and choices they may have regarding their personal information.

Compelled disclosure

We reserve the right to use or disclose Clients' personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect a Client's safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

6. Cookies that we place on your computer

Cookies

BizSteps LLC and its partners use cookies or similar technologies (such as web beacons) to automatically collect information from your computer or mobile device as you navigate our websites or interact with emails we have sent to you that may contain personal information. We use this information to analyze trends, administer BizSteps.com, track users’ movements around BizSteps.com and through links to affiliate partner websites, and to gather demographic information about our Client base as a whole. In particular, we use Google Analytics ("Google Analytics"), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to help us analyze how BizSteps.com is used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on BizSteps.com to which visitors navigate. This information is used by us to improve BizSteps.com.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you do so you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you sign in to our site.

Single Sign-On

You can sign in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Such services may give you the option to post information about your activities on BizSteps.com to your profile page to share with others within your network.

Third-party tracking technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy.

7. How you can access and control your personal data

Reviewing, correcting, and removing your personal information

You have the following data protection rights:

  • You can request access, correction, updates, or deletion of your personal information. The information collected during the registration process can be viewed, modified, or deleted at any time by signing into the Client's account and accessing the menu option that will allow the Client to edit their profile and account information.
  • You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)

To exercise any of these rights, please contact us at support@bizsteps.com or by mail to BizSteps LLC, 6203 San Ignacio Ave. Ste 110, San Jose CA 95119-1358  USA, Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

Anti-spam policy

BizSteps LLC has a “zero-tolerance” policy towards spam. Use of our services, the forums, and the blog comments to send unsolicited communications in violation of applicable laws is prohibited.

To unsubscribe from our communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails. Clients cannot opt out of receiving transactional emails related to their account on BizSteps.com or our services.

California residents

Under California Civil Code Section 1798.83 (the "Shine The Light" law), California residents can request and obtain from us information regarding the categories of personal information (if any) that we disclosed to third parties for direct marketing purposes once a year and free of charge. The information is provided about any such information for direct marketing purposes in the calendar year preceding the request. If you are a California resident and you wish to make such a request, please write to us by email at support@bizsteps.com or by mail to BizSteps LLC, 6203 San Ignacio Ave. Ste 110, San Jose CA 95119-1358  USA, Attn: Privacy.

8. Terms of Use

If you choose to visit BizSteps.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the State of California. If you have any concern about our privacy practices, please contact us with a thorough description, and we will try to resolve the issue.
BizSteps LLC - TERMS OF USE

Last update: 1/4/2019

By accepting the Terms of Use in registration or by visiting and using BizSteps.com or talking to a BizStep Guide, you expressly agree to these Terms of Use.

If you do not agree with these Terms of Use, you should not use the BizSteps.com website, our BizSteps, or the services of our live BizStep Guides.

Our BizSteps.com website provides conceptual training and how-to guidance as an educational service to help Clients make and document their business startup decisions and plans through interactive modules called "BizStepsTM" in the BizSteps Guidance SystemTM. Further educational how-to guidance and training on BizSteps are provided by live BizStep Guides. Clients may also create tasks using our task form to plan and manage their startup activities.

Access to the BizSteps Guidance System, tasks, and to the schedule of the Client's BizStep Guide requires a Client to register with the site and to provide basic contact and profile information. More advanced BizSteps require a Client to purchase a subscription.

1. Agreement to these Terms of Use

Please read these Terms of Use carefully before using BizSteps.com. By using BizSteps.com, you signify your agreement to these Terms of Use and you become a BizSteps' "Client." If you do not agree to any of these terms, please do not use BizSteps.com.

In addition, with use of any current or future services, you will be subject to our guidelines, terms, conditions, and agreements applicable to those services. If these Terms of Use are inconsistent with the guidelines, terms and agreements applicable to those services, the terms of those services shall control with respect to Your use of those services.

Your representations

By using BizSteps.com to view, submit, or download information or materials of any kind, you represent that you:

  1. are at least eighteen (18) years of age, or between fourteen (14) and seventeen (17) years of age and using BizSteps.com and our guidance services with parental or legal guardian consent and supervision;
  2. are registered whenever required and that you have not been previously restricted, suspended or terminated by BizSteps LLC;
  3. are not using another authorized Client’s account;
  4. will not attempt to gain unauthorized access to any materials other than those to which you have been given express permission to access or to the computer system on which BizSteps.com is hosted; and
  5. will not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer software used to deliver the BizSteps.com content.

Termination

These Terms of Use and your license to use BizSteps.com take effect the moment you access or use BizSteps.com and will be in effect until terminated as set forth below. This license will automatically terminate in the event you breach any of these terms. Termination will be effective without notice. We may block or prevent your future access to and use of all or any portion of our services or content. You may terminate these Terms of Use at any time by ceasing to access BizSteps.com. You can cancel your account with us without further obligation, except for the amount due for the balance of the billing period in which you cancel your account (if your billing period is monthly, we will prorate your account to the nearest month-end after cancellation). If you have any questions about the Terms, please email us at support@BizSteps.com.

All applicable provisions of these Terms of Use as identified below will survive termination. Upon termination, you must destroy all copies of any aspect of BizSteps.com information in your possession, other than your personal reports from the My Workbook Reports section of BizSteps.com that contain the personal information that you entered in the BizSteps Guidance System. The following will survive termination of these Terms of Use for any reason:

  1. the General section below;
  2. the provisions concerning rights in Client-Generated Content; and
  3. BizStep LLC's proprietary rights, indemnity, disclaimers of warranty, limitation of liability, and governing law.

Termination of inactive accounts

If your account is inactive for at least three months (as determined by BizSteps LLC), we may suspend your account. Suspended accounts are not deleted – they are placed in storage and can be restored. We will notify you by email if we decide to suspend your account.

If you know in advance that your account will be inactive at some time and don’t want us to deactivate it, let us know in advance at support@BizSteps.com. We will decide to keep your account active or to suspend it. If your account stays inactive after suspension and we do not hear from you, we may terminate it at any time and without notice.

2. Privacy Policy

Please review our Privacy Policy, which also governs your visit to BizSteps.com, to understand our privacy practices. Our Privacy Policy is incorporated into these Terms of Use.

You agree that BizSteps LLC may, in its sole discretion, collect and use your data to support, maintain, and improve BizSteps.com, and to enforce BizSteps LLC rights under these Terms of Use. To the extent any data entered by you is personal information within the meaning of applicable law or our Privacy Policy, you hereby: (A) consent to collection of the data by BizSteps.com, use and disclosure of such data for these purposes; and (B) represent and warrant that you have obtained the consent of any individual to whom such data relates to BizSteps LLC’s collection, use and disclosure of such data for these purposes, or that the consent of any such individuals is not required to be obtained under applicable law.

BizSteps LLC has the right to disclose your identity or other information about you to any third party who claims that material posted by you violates their legal rights, including, but not limited to, their intellectual property rights or their rights of privacy or publicity.

3. Consideration

You agree that these Terms of Use are supported by reasonable and valuable consideration, the receipt and adequacy of which you hereby acknowledge, including, without limitation, your access to and use of BizSteps.com and data, tools, materials, and information available on or through BizSteps.com and BizStep Guides.

4. Client payments

You must keep a valid credit card on file with us for all payments. BizSteps LLC will charge applicable fees to the credit card account that you authorize (“Authorized Card”). BizSteps LLC will continue to charge the Authorized Card (or any replacement card) for applicable fees until the subscription is terminated and all outstanding fees have been paid in full. Unless otherwise indicated, all fees and other charges are in U.S. dollars and all payments shall be in U.S. currency.

Subscriptions automatically renew until cancelled by the Client. A subscription may be cancelled through your profile on BizSteps.com. Upon cancellation, the subscription will terminate at the end of the subscription period. Subscription fees are paid in advance. Clients have approximately two weeks to bring up and settle any issues with the billing of subscription fees.

Client payments are made in advance by the Authorized Card when a subscription is purchased or renewed or when a meeting with a BizStep Guide is scheduled. If a meeting with a BizStep Guide goes beyond the scheduled time or if you request information from a BizStep Guide by email, you agree to be charged by credit card in 3-minute increments for the time required by the BizStep Guide. The time required by the BizStep Guide may include time to review your data and to prepare a response or meet with you. All meetings are by phone or by teleconference. The charge to the Authorized Card for payment will take place immediately.

If we are not able to process payment of fees using the Authorized Card, we will make a second attempt to process payment using the Authorized Card three days later. If the second attempt is not successful, we will make a final attempt three days following the second attempt. If our final attempt is not successful, we may suspend and revoke access to your BizSteps.com account. Your account will be reactivated upon your payment of any outstanding fees plus the fees applicable to your next subscription period if applicable. You will not be able to access your account during any period of suspension. If the outstanding fees remain unpaid for 60 days following the date of suspension, BizSteps LLC reserves the right to terminate your Account.

All fees and charges are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees or charges now in force or enacted in the future (“Taxes”).

You are responsible for all applicable Taxes that arise from or as a result of your subscription or use of a BizStep Guide or other services. These Taxes are based on the rates applicable to the billing address you provide to us. Such amounts are in addition to the fees for products and services and will be billed to your Authorized Card. If you are exempt from payment of such Taxes, you must provide us with evidence of your exemption, which in some jurisdictions includes an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date we receive evidence satisfactory to BizSteps LLC of your exemption. If you are not charged Taxes by BizSteps LLC, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction. You must maintain your current location address in your profile in BizSteps.com and promptly update your address if you move jurisdictions.

BIZSTEPS DOES NOT PROVIDE REFUNDS. PRICES FOR SUBSCRIPTIONS AND SERVICES ARE SUBJECT TO CHANGE UPON 30 DAYS NOTICE FROM BIZSTEPS LLC. SUCH NOTICE MAY BE PROVIDED AT ANY TIME BY POSTING THE CHANGES TO BIZSTEPS.COM OR BY EMAIL.

Payment processing services for services by BizSteps LLC are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Client for BizSteps LLC, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of using BizSteps LLC website or services, enabling payment processing services through Stripe, you agree to provide BizSteps LLC accurate and complete information about you and your business and you authorize BizSteps LLC to share it and transaction information related to your use of the payment processing services provided by Stripe.

5. Content submitted to BizSteps.com and to BizSteps Guides

You may use BizSteps.com to complete online forms and tools in BizSteps in the BizSteps Guidance System, post questions and answers in our forums, post reviews, post blog comments, upload photographs and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, so long as none of these materials are illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and do not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

Accurate information

You agree to provide accurate information in your registration and your account profile and to provide your email address, your first and last name, and your cell phone number. You agree never to use a false email address, impersonate anyone, or otherwise mislead as to the origin of any content. We reserve the right (but not the obligation) to remove or edit any such content. We do not have the obligation to review posted content regularly.

Client personal information and sensitive information

The BizSteps in the BizSteps Guidance System contain forms and tools including self-assessments to help Clients collect and analyze information to make business-related decisions. The information entered is also used to understand the needs of the Client to provide personally applicable guidance regarding the risks and considerations of starting a business. All of the information entered in BizSteps in the BizSteps Guidance System, except the information in section 6. Feedback in each BizStep, is considered personal information and some may also be considered sensitive information as described in the Privacy Policy. Our use of this information is described in our Privacy Policy.

Client-Generated Content

Other than your personal information, including sensitive information, entered in BizSteps in the BizSteps Guidance System, all of the content described above and all other information, content, or materials that you post, enter, or send to us, including the feedback in each BizStep entered in Section 6. Feedback, are collectively referred to hereinafter as “Client-Generated Content.”

You are solely responsible for any Client-Generated Content. You agree that by using BizSteps.com, you will not post or transmit any of the following:

  • anything that interferes with or disrupts BizSteps.com or its operation;
  • materials that are vulgar, obscene, indecent, profane, or otherwise objectionable or offensive, defamatory, libelous, unlawful, threatening, abusive, harassing, misleading, or false;
  • unauthorized copyrighted materials, or any other material that infringes on the intellectual property rights, rights of publicity or personality, trade secrets, confidentiality, or privacy of others;
  • materials that encourage criminal conduct or that would give rise to civil liability or otherwise violate any law or regulation in any jurisdiction;
  • materials that harm minors;
  • materials that impersonate any other person or entity, whether actual or fictitious or that misrepresent your affiliation with any entity;
  • files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or BizSteps.com; or
  • commercial advertising, spam, or employment opportunities.

Please do not send us any material that you do not intend to be subject to the Client-Generated Content License described in this paragraph. If you post or send any Client-Generated Content to us, intentionally or unintentionally, we (and such others as we may designate from time to time) shall have the unrestricted rights to the use thereof for any and all purposes whatsoever, commercial or otherwise, without any further permission from, or any payment to, you or anyone else. We and our designees also shall have the right (but not the obligation) to use the name that you submit, as well as any other name by which you are or may be known, in connection with Client-Generated Content.

Without limiting the generality of the foregoing, you hereby unconditionally grant to us a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable universal license to use, re-use, reproduce, transmit, print, publish, display, exhibit, distribute, re-distribute, copy, host, store, cache, archive, index, categorize, comment on, broadcast, stream, download, edit, alter, modify, adapt, translate, create derivative works based upon and publicly perform Client-Generated Content, in whole or in part, by all means and in all media now known or hereafter devised for any and all purposes without further notice to you and with or without attribution (the “Client-Generated Content License”). You agree to the Client-Generated Content License whether or not your Client-Generated Content is used by us.

You represent, warrant and agree that: you own or otherwise control all of the rights to all Client-Generated Content that you post or send to us; that all such Client-Generated Content is accurate; use of such Client-Generated Content does not violate these Terms of Use, our Privacy Policy or the rights of any third party and will not cause injury to anyone; and you will indemnify us and our affiliates and designees from and against all claims arising out of, resulting from or relating to any such Client-Generated Content.

We have the right (but not the obligation) to monitor, edit, or remove any activity or content involving you. We have no responsibility, and assume no liability, for any Client-Generated Content posted or sent by you or by anyone else.

You agree that Client-Generated Content will not be subject to any expectation of trust or confidence between us and that no confidential or fiduciary relationship is intended or created between you and us. To the extent that any so-called “moral rights,” “neighboring rights” or similar or analogous rights apply to any Client-Generated Content and which are not exclusively owned by us, you agree not to enforce or assign or permit any third party to enforce or assign, any such rights. Each time that you access the Website, or post or submit Client-Generated Content, you agree that the Client-Generated Content License is ratified and confirmed with respect to such Client-Generated Content and all Client-Generated Content previously posted or submitted by you.

Intellectual property rights of other content

Other than Client personal information and Client-Generated Content, our services, all BizSteps.com content, and software used to create and operate BizSteps.com and our services are the property of BizSteps LLC or its licensors, and is protected by U.S. and international copyright laws, and all rights to the services, such content and such software are expressly reserved. All trademarks, registered trademarks, product names, and company names or logos mentioned in BizSteps.com are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by BizSteps LLC.

6. Our Limited License of Content to You

BizSteps LLC grants you a limited, revocable, non-exclusive, non-sublicensable license to access BizSteps.com to view the portions of BizSteps.com available to you without charge or by subscription. Such license allows you to copy and print only those webpages that contain your BizStep reports containing the personal information you entered under the menu heading "My Workbook Reports". Such license is subject to these Terms of Use, and specifically conditioned upon the following:

  1. you may only view, copy and print such portions of the content for your own use;
  2. you may not modify or otherwise make derivative works of the content, or reproduce, distribute or display the content (except for page caching) except as expressly permitted in these Terms;
  3. you may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the content;
  4. you may not use any data mining, robots or similar data gathering or extraction methods; and
  5. you may not use the services or the content other than for their intended purpose.

Except as expressly permitted above, any use of any portion of the content without the prior written permission of its owner is strictly prohibited and will terminate the license granted in this section, this agreement, and your account with us. Any such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms of Use may be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. The license in this section is revocable by BizSteps LLC at any time.

You may contact BizSteps LLC at the address at the bottom of these Terms of Use to request permission for uses of content not included in this license.

7. Links to Other Websites

You should be aware that when you visit BizSteps.com, you could be directed to other sites beyond our control including links to or from affiliates and content partners that may use our trademarks, servicemarks or other intellectual property as part of an affiliate relationship. When you click on a link that directs you away from BizSteps.com, the site to which you are directed may not be controlled by us and different terms of use and privacy policies may apply which you should carefully read and evaluate. For example, we have many links to Amazon.com. You acknowledge that we are not responsible for examining or evaluating and that we do not warrant the offerings of any such third party or the content of their sites. We do not assume any responsibility or liability for the actions, products, or content of any third party or any third party site. We reserve the right to disable links from or to third-party sites, although we are under no obligation to do so.

8. Access Credentials

Registration by you as an authorized user for access to certain areas of BizSteps.com may require both a username and a password (“Access Credentials”). You may also have to provide certain registration information, all of which must be accurate and updated. You are not allowed to share or give your Access Credentials to anyone else. You agree to notify BizSteps LLC immediately of any unauthorized use (or suspected unauthorized use) of your Access Credentials. You are responsible for maintaining the confidentiality of your password. You agree not to use another person’s Access Credentials or select Access Credentials:

  1. with the intent to impersonate another person;
  2. subject to the rights of another person without authorization;
  3. in violation of the intellectual property rights of another person; or
  4. that BizSteps LLC, in its sole discretion, deems inappropriate or offensive or discriminates on the basis of race, color, sex, language, religion, political or other opinions, national or social origin, property, birth or other status.

You acknowledge and agree that you shall have no ownership or other property interest in your account or username, and you further acknowledge and agree that all rights in and to your username and account are and shall forever be owned by and inure to the benefit of BizSteps LLC. Failure to comply with the foregoing shall constitute a breach of these Terms of Use, which may result in immediate suspension or termination of your Access Credentials. BIZSTEPS LLC WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO COMPLY WITH THESE OBLIGATIONS. BizSteps LLC reserves the right to delete or change Access Credentials (with or without notice) at any time and for any reason.

9. Earnings Disclaimer

Every effort has been made to accurately represent this product/service and it’s potential. In terms of earnings, there is no guarantee that you will earn any money using the techniques and ideas in this material or on this website. Information presented on this website is not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques.

Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level.

Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or those of anyone else. No guarantees are made that you will achieve any results from our ideas and techniques in our material.

10. Disclaimer of Warranties

THE CONTENT ON BIZSTEPS.COM AND ANY INFORMATION PROVIDED BY BIZSTEP GUIDES ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

BIZSTEPS LLC OFFERS BUSINESS GUIDANCE SERVICES ONLY. WE DO NOT OFFER LIFE COACHING, MENTAL HEALTH PSYCHOTHERAPY, OR ANY OTHER TYPE OF STATE-REGULATED MENTAL HEALTH SERVICES. BIZSTEPS LLC MAKES NO REPRESENTATIONS AND DOES NOT GUARANTEE THE QUALITY OF GUIDANCE SERVICES OR THE ABILITY OF BIZSTEP GUIDES TO DELIVER GUIDANCE SERVICES SATISFACTORY TO OUR CLIENTS. IF YOU HAVE QUESTIONS OR CONCERNS ABOUT THE BIZSTEP GUIDE RELATIONSHIP, PLEASE RAISE THESE DIRECTLY WITH YOUR BIZSTEP GUIDE.

WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN ANY CONTENT (INCLUDING, WITHOUT LIMITATION, USER-GENERATED CONTENT) WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT BIZSTEPS.COM OR THE SERVERS THAT MAKE SUCH CONTENT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF ANY OF YOUR EQUIPMENT OR SOFTWARE.

WE RESERVE THE RIGHT TO MODIFY BIZSTEPS.COM AND OUR SERVICES AT ANY TIME, WITH OR WITHOUT NOTICE TO YOU. FOR EXAMPLE, WE MAY ADD OR REMOVE FUNCTIONALITY OR FEATURES, AND WE MAY SUSPEND OR STOP A PARTICULAR FEATURE ALTOGETHER. WE ALSO RESERVE THE RIGHT TO CHARGE A FEE FOR ANY OF OUR FEATURES AT ANY TIME. IF YOU DON’T LIKE ANY CHANGES, YOU CAN STOP USING BIZSTEPS.COM AND OUR SERVICES AT ANY TIME.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING USE, OR THE RESULTS OF USE, OF ANY CONTENT, PRODUCT OR SERVICE CONTAINED ON OR OFFERED, MADE AVAILABLE THROUGH, OR OTHERWISE RELATED IN ANY WAY TO THE BIZSTEPS.COM WEBSITE INCLUDING, WITHOUT LIMITATION, ANY INFORMATION FROM BIZSTEP GUIDES OR ANY THIRD PARTY SITE OR SERVICE LINKED TO FROM THE WEBSITE (AND SPECIFICALLY NO REPRESENTATION OR WARRANTY OF CORRECTNESS, ACCURACY, COMPLETENESS, RELIABILITY OR SAFETY). WE EXPLICITLY DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR AVAILABILITY OF INFORMATION, CONTENT, AND MATERIALS FOUND ON SITES THAT LINK TO OR FROM THE WEBSITE. WE CANNOT ENSURE THAT YOU WILL BE SATISFIED WITH ANY PRODUCT OR SERVICE THAT YOU PURCHASE FROM A THIRD PARTY WEBSITE THAT LINKS TO OR FROM THE WEBSITE OR THIRD PARTY INFORMATION, CONTENT OR MATERIALS CONTAINED ON OUR WEBSITE. BIZSTEPS LLC MAY RECEIVE A COMMISSION, FEE, AND/OR OTHER COMPENSATION ON SOME CLICKS OR PURCHASES MADE ON, THROUGH, OR LINKED FROM A THIRD PARTY WEBSITE. THIS MEANS BIZSTEPS.COM MAY RECEIVE SOME FORM OF COMPENSATION THROUGH AN ARRANGEMENT IT HAS WITH A THIRD PARTY IF YOU (A) CLICK ON CERTAIN ADS OR LINKS ON OUR WEBSITE, EMAILS OR NEWSLETTERS, OR (B) PURCHASE A PRODUCT OR SERVICE AFTER CLICKING A LINK. WE DO NOT ENDORSE ANY OF THE MERCHANDISE, NOR HAVE WE TAKEN ANY STEPS TO CONFIRM THE ACCURACY, COMPLETENESS, OR RELIABILITY OF, ANY OF THE INFORMATION, CONTENT, OR MATERIALS CONTAINED ON ANY THIRD PARTY WEBSITE. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION, CONTENT OR MATERIALS (INCLUDING, WITHOUT LIMITATION, CREDIT CARD, AND OTHER PERSONAL INFORMATION) YOU MIGHT BE REQUESTED TO GIVE TO ANY THIRD PARTY. YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY AND ALL CLAIMS AGAINST US WITH RESPECT TO INFORMATION, CONTENT AND MATERIALS CONTAINED ON THE WEBSITE (INCLUDING, WITHOUT LIMITATION, USER-GENERATED CONTENT), ON THIRD PARTY SITES, AND ANY INFORMATION, CONTENT, AND MATERIALS YOU PROVIDE TO OR THROUGH ANY SUCH THIRD PARTY SITES (INCLUDING, WITHOUT LIMITATION, CREDIT CARD, AND OTHER PERSONAL INFORMATION). WE STRONGLY ENCOURAGE YOU TO MAKE WHATEVER INVESTIGATION YOU FEEL NECESSARY OR APPROPRIATE BEFORE PROCEEDING WITH ANY ONLINE OR OFFLINE TRANSACTION WITH ANY THIRD PARTY. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

11. Indemnification

You hereby agree to indemnify, defend, and hold us, our BizStep Guides, and our licensors, licensees, successors, distributors, agents, representatives and other authorized users, and each of their respective officers, directors, owners, managers, members, employees, agents, representatives and assigns (collectively, the “Indemnified Parties”), harmless from and against any and all loss, cost, damage, liability and expense (including, without limitation, settlement costs and legal or other fees and expenses) suffered or incurred by any of the Indemnified Parties arising out of, in connection with or related to any breach or alleged breach by you of these Terms of Use. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of the settlement and disposition of any claim that is subject to indemnification by you.

12. Limitation of Liability

UNDER NO CIRCUMSTANCES (INCLUDING NEGLIGENCE) SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), PERSONAL INJURY (INCLUDING DEATH) OR PROPERTY DAMAGE OF ANY KIND OR NATURE WHATSOEVER THAT ARISE OUT OF OR RESULT FROM: (A) THE USE OF, OR ANY INABILITY TO USE, THE BIZSTEPS.COM WEBSITE OR ANY CONTENT OR FUNCTIONS THEREOF; (B) ANY INFORMATION RECEIVED FROM ANY BIZSTEP GUIDE; OR (C) ANY ACT OR OMISSION, ONLINE OR OFFLINE, OF ANY USER OF THE WEBSITE OR ANYONE ELSE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL LOSS, COST, DAMAGE, LIABILITY OR EXPENSE (INCLUDING ATTORNEYS FEES AND COSTS) THAT YOU MAY SUFFER OR INCUR, UNDER ANY THEORY OF LIABILITY, IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR THE RIGHT TO ACCESS OR PARTICIPATE IN ANY ACTIVITY RELATED TO THE WEBSITE OR $100.00. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OF THE INDEMNIFIED PARTIES BE LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY EVENT OF FORCE MAJEURE OR OTHER CAUSE BEYOND OUR OR THEIR CONTROL INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, NATURAL DISASTERS, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, OR NON-PERFORMANCE OF THIRD PARTIES. NEITHER WE NOR ANY OTHER INDEMNIFIED PARTY IS RESPONSIBLE OR LIABLE FOR: (A) ANY INCOMPATIBILITY BETWEEN BIZSTEPS.COM AND ANY SITE, SERVICE, SOFTWARE OR HARDWARE; OR (B) ANY DELAY OR FAILURE YOU MAY EXPERIENCE WITH ANY TRANSMISSION OR TRANSACTION RELATED TO THE WEBSITE. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN AND ELSEWHERE IN THESE TERMS OF USE APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. APPLICABLE LAW MAY NOT ALLOW CERTAIN OF THE EXCLUSIONS, LIMITATIONS, OR DISCLAIMERS OF LIABILITY SET FORTH IN THESE TERMS OF USE, SO SUCH EXCLUSIONS, LIMITATIONS, OR DISCLAIMERS MAY NOT APPLY TO YOU.

13. Copyright Complaints

We respect the intellectual property rights of others. If you believe that your work has been copied on BizSteps.com in a way that constitutes copyright infringement, please follow our directions below under "Digital Millennium Copyright Act Notice."

14. Publicity

You grant us the right to add your name and company logo to our customer list and website.

15. Other Terms and Conditions

Additional notices or terms and conditions may apply to receipt of services, participation in a particular program, sweepstakes, training, all of which are made a part of these Terms of Use by this reference. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of BizSteps.com or other BizStep LLC services, the latter terms shall control with respect to Your use of that portion of BizSteps.com or those services.

16. Amendment

We reserve the right, in our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without notice, and it is your responsibility to review these Terms of Use for any changes. Your use of the Website following any change to these Terms of Use will constitute your assent to and acceptance of the revised Terms of Use.

17. Applicable Law and Disputes

LET’S TRY TO SORT THINGS OUT FIRST. We want to address your concerns without needing a formal legal case. Before filing a claim against BizSteps LLC, you agree to try to resolve the dispute informally by contacting support@BizSteps.com. We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or BizSteps LLC may bring a formal proceeding.

You and BizSteps.com agree that these Terms of Use, your rights and obligations, our rights and obligations, and all actions contemplated by these Terms of Use, will be governed by the laws of the United States of America and the State of California, without regard to principles of conflicts of law and as if these Terms of Use were a contract wholly entered into and wholly performed within the State of California. These Terms of Use will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

You and BizSteps.com agree that any judicial proceeding to resolve claims relating to these Terms of Use or our website or services will be brought in the federal or state courts of Santa Clara County, California. Both you and BizSteps LLC consent to venue and personal jurisdiction in such courts.

BizSteps LLC has the right, but not the obligation, to investigate any illegal and/or unauthorized use of BizSteps.com content or services including any violation or threatened violation of our intellectual property rights and to take appropriate legal action, including without limitation, civil, and injunctive relief.

18. Electronic Communications

When you visit BizSteps.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on BizSteps.com. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

19. Miscellaneous Legal Provisions

We may discontinue BizSteps.com and our services at any time and for any reason, without notice. We may change the contents, operation, or features of BizSteps.com at any time for any reason, without notice. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms of Use or your use of BizSteps.com or our guidance services by our BizStep Guides. Nothing contained in these Terms of Use exempts our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of BizSteps.com or information provided to or gathered by us with respect to such use. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Our failure to enforce any provision of these Terms of Use or respond to a breach by you or others shall not constitute a waiver of our right to enforce any other provision of these Terms of Use as to that breach or any other. If any provision of these Terms of Use is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Entire agreement

These Terms of Use constitute the entire agreement between you and us regarding BizSteps.com and supersedes any prior or contemporaneous agreement regarding that subject matter. The disclaimers and limitations of liability will survive any termination or expiration of these Terms of Use. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES WILL REMAIN IN EFFECT.

20. Digital Millennium Copyright Act (“DMCA”) Notice

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the written information specified below through our contact information at the end of this agreement. Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on BizSteps.com;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, under penalty of perjury, that the foregoing information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

21. No Submission of Unsolicited Ideas

BizSteps LLC does not accept unsolicited ideas of any kind, including ideas for: advertising; promotions; new products, technologies, processes, or materials; marketing plans; or product names. Please do not send us any such ideas or materials relating to such ideas. This is to avoid any potential misunderstanding or dispute should our products or marketing strategies seem similar to unsolicited ideas submitted to us. If, despite this request, you do send us any unsolicited ideas or materials, we make no assurances that such ideas or materials will be treated as confidential or proprietary.

22. Contact Information

If you have questions regarding the Terms of Use or claims of copyright infringement on BizSteps.com, please email us at support@bizsteps.com. Or contact us by mail:

BizSteps LLC
6203 San Ignacio Ave. Ste 110
San Jose CA 95119-1358  USA